Assuring a Strong Future
As the recently appointed President and CEO, I am pleased to take this opportunity to introduce myself and share with you some immediate observations and priorities. First, thank you for the warm welcome that I’ve received from the Hospital team and members of the community.
My passion is to be of service and to make a positive impact for patients and communities. As a public servant, I feel a deep obligation to enhance service quality while doing so in a way that ensures the sustainability of our health care system. With this in mind, joining the STEGH team was a natural fit.
When I began my role in May, a strong culture of excellence was quickly apparent across the entire hospital. The commitment and passion to provide our patients quality, safe and excellent care is evident, every day.
For example, STEGH is the provincial leader for having the lowest Emergency Department wait times. The hospital is also a leader in Lean quality improvement methods, which has been adopted and spread across the entire organization.
And recently, as highlighted in this report, a new Patient Partners Program has been launched to engage patients and caregivers to provide the ‘patient voice’ as we co-design our programs and services. These are only a few highlights of the strengths of the STEGH team – and I see tremendous opportunities to continue to grow and respond to the health care needs of our community.
I am looking forward to working with this high-performing team, and our patients and caregivers, along with the broader community to develop a new multi-year strategic plan to guide the hospital’s future priorities. We also must turn our attention to addressing service gaps so we can bring care closer to home – such as a magnetic resonance imaging (MRI), a standard diagnostic tool for today’s medical practice.
The new North Building that opened earlier this year is a tremendous accomplishment that improves quality care and patient experience. The remaining facilities must also be modernized, and so we must develop a new facility master plan to address the ageing infrastructure.
I look forward to leading the continued evolution of STEGH and assuring a strong future for this exceptional health care organization. I am committed to keeping the St. Thomas and Elgin County community informed and engaged as we plan for an exciting future. Stay tuned for more opportunities to get involved so together we can do great things for the patients and families we serve.
Feel free to contact me any time, I can be reached by email at firstname.lastname@example.org.
President and CEO
President and CEO