An Exceptional Year

The 2017/2018 year was filled with exciting changes and successes. From the opening of our new North Building, to seeing positive results from our Quality Improvement Plan, it has been a privilege to serve as Board Chair through this exceptional year.

Our most notable success was the completion and opening of our new North Building in January 2018. The tremendous fundraising efforts by our Foundation and the ongoing support of our community made this project possible. We have already started to see the benefits to patient care as a result of the new space. Our new Emergency Department, surgical floor, sterile processing department and Mental Health Unit are now world-class facilities. We will share more details about our new North Building in this report.

Despite major construction and the operational move, our annual Quality Improvement Plan showed successes in areas of Patient Experience, Safety, Quality and Financial Stewardship. In fact, we achieved all of this while balancing our budget! With quality and safety continuing to be a key priority, we have again set some ambitious goals for the 2018/2019 Quality Improvement Plan.

While this has been an exceptional year for STEGH, our achievements are due to the commitment, hard work and passion of our staff, physicians and volunteers. Our vision, ‘to deliver an excellent patient care experience’, is anchored by the ongoing commitment of everyone at STEGH. The new Patient Partner Program has patients and caregivers actively involved on care committees, wayfinding, patient education initiatives and much more, all contributing to improving the quality of patient care.

This year also marked a change in leadership at the hospital. After serving STEGH for over ten years, Dr. Nancy Whitmore left us to lead the College of Physicians and Surgeons of Ontario. We thank Dr. Whitmore for her many contributions over the years. In May, our new President and CEO, Robert Biron joined us. He brings a broad range of expertise and experience in the Ontario community hospital sector. We are excited about our future with such a capable leader to guide us. Please join me in welcoming Robert to STEGH and the Elgin and St. Thomas community.

I would also like to express my sincere thanks to the Executive Team and to members of the Board of Governors who have dedicated countless hours to ensuring STEGH’s positive direction. We look forward to an even better 2018/2019 and continuing to provide an excellent patient care experience for the residents of St. Thomas and Elgin County.

Cathy Crane,
Chair of the Board of Governors

Cathy Crane

Cathy Crane,
Chair of the Board of Governors