Learn how we equip our team to provide the best care
Our leaders have led or sponsored 32 kaizen (rapid improvement) events and a total of 158 staff members have participated to date. Each week, the number of improvements in progress or completed are reported at leadership huddle.
This past year, we actively sought the voices of our patients and families in our continuous improvement work. We believe it is our obligation to listen, learn and improve and to graciously and authentically receive their feedback and to actively engage and partner with them moving forward.