Vice-President and Chief of Staff
STEGH completed a Clinical Services Planning process this past year that looks to future state for our hospital. A total of seven multidisciplinary teams, led by Managers and Physicians, were established and each team completed a thorough SWOT (strength, weaknesses, opportunities, threats) analysis. These teams made recommendations and prioritized them using a standard ranking tool. These recommendations were presented to our Board of Governors in November 2014 and it was agreed that STEGH will focus on chronic disease management within each of the teams.
-Dr. Nancy Whitmore, Vice-President and Chief of Staff
A number of continuous improvement initiatives were completed this past year that further enhance the patient experience. We are now arranging follow up appointments with family doctors for our medicine patients upon discharge and we have implemented discharge phone calls within 48 hours to those returning home. Across the organization, we are also in the process of implementing a bedside handover by nursing staff that involves the patient.
STEGH was pleased to participate in a regional collaborative project to work towards an electronic patient record. STEGH played a leading role, alongside 10 of our regional hospital partners, to migrate the following to the electronic format:
• Computerized provider order entry (i.e. all orders are submitted electronically)
• Bar-coding and electronic medical administration record (i.e. a patient’s hospital bracelet barcode is scanned and must match the medication being administered)
• Electronic medical reconciliation (i.e. a patient’s medication history is inputted electronically)
Our Redevelopment Project, which will see newly designed space for our Emergency Department, Surgical Suites, Medical Devices Reprocessing Department, and a permanent home for our Mental Health Program is close to becoming a reality for our community and this will help us successfully recruit new talent to our region. We are on the right path with the addition of six more active specialists during the past year.
Also of note, STEGH has moved to a closed unit model in our Intensive Care Unit which is now fully staffed, 24/7, with subspecialty trained intensive care physicians.
As always, your STEGH physicians remain committed to elevating the patient experience here at STEGH and are pleased to play such a pivotal role.